SureTrack is a new Windows application that can be installed on internet-connected PCs at the front counter, back in the lab, or on a laptop or PC at home.
SureTrack provides three essential benefits to Photogize retailers:
A customer received an email from your lab saying that her prints were ready. She comes into your store on Main St. to pick them up. The employee at the counter cannot find the order in the pickup bin. The customer gives the printout of the order confirmation page to the counter employee.
employee scans the barcode on the confirmation page. SureTrack finds
and highlights the order in the list. SureTrack tells the employee that the
customer actually requested a pickup at the Elm St. store. The employee
tells the customer that he will have the order delivered to the Main
store and that she can pick it up tomorrow.